GigGenius.io Web Portal Service — Privacy Policy

1. Information We Collect

We collect information you provide directly to us and data automatically gathered through your use of the Site.

1.1 Information You Provide

• Account Information: When you create an account, you provide details such as your name, email address, password, phone number, profile photo, and company information (if applicable).
• Verification Information: To maintain a safe, scam-free platform, we may collect biometric and identity data, including facial recognition data and valid identification documents, during account registration or verification.
• Project and Transaction Data: When you post or apply for a project, we collect project details, communication records, deliverables, and payment-related data.
• Payment Information: Payment information, including your bank account and billing details, is processed securely through our third-party payment processors.
• Disability Verification: To qualify for our 5% inclusive commission program, eligible users may voluntarily submit government-issued PWD IDs.
• Financing Data: If you choose BNPL options (HomeCredit, BillEase, or Skyro), we collect only necessary data to facilitate the financing.

1.2 Information We Collect Automatically

• Usage Data: Pages visited, features accessed, and links clicked.
• Device Data: IP address, browser type, and device identifiers.
• Location Information: Approximate or precise location for fraud prevention and job localization.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve the Site and its services.
• Facilitate user verification through facial recognition and identity checks.
• Process project applications, communications, and payments.
• Administer the inclusive commission system for verified PWD freelancers.
• Prevent artificial profile boosting or ranking manipulation.
• Manage payments and support BNPL financing transactions.
• Comply with legal obligations and enforce our Terms of Service.

3. Disclosure of Your Information

We may share your data with:

• Service Providers: Trusted partners (e.g., payment processors, hosting, CRM).
• Financing Partners: Third-party lenders if you opt into credit options.
• Legal Authorities: When required by law or legal process.
• Business Transfers: In connection with mergers or acquisitions.

GigGenius never sells, rents, or trades your personal information to third parties for marketing purposes.

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal data, including encryption and secure storage. While we strive for protection, no online system is 100% secure.

5. Your Rights and Choices

• Access and Correction: Update details anytime via profile settings.
• Biometric Data: Request deletion of facial data once verification is complete.
• Opt-Out: Unsubscribe from marketing emails via message links.
• Cookies: Manage preferences through your browser settings.

6. Data Retention

We retain information as long as necessary for legal and reporting obligations. Biometric scans are deleted upon verified account closure.

7. Children's Privacy

The Site is not intended for individuals under 13, and we do not knowingly collect their data.

8. Changes to This Privacy Policy

Material changes will be posted on this page and communicated via email or in-app notification.

9. Contact Us