GigGenius Privacy Policy

Last Updated: October 30, 2024

Welcome to GigGenius IT Solutions!

GigGenius IT Solutions ("GigGenius," "we," "us," or "our") is committed to protecting the privacy of our users ("you" or "user"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website located at www.gig-genius.io (the "Site"), use our services, or interact with us in any other way.

1. Information We Collect

We collect information that you provide to us directly and information that we collect automatically when you use the Site.

1.1. Information You Provide:

  • Account Information: When you create an account on the Site, you provide us with personal information such as your name, email address, password, phone number, and company information (if applicable).
  • Project Information: When you post a project or apply for a project, you provide us with information about the project, including its description, budget, and timeline.
  • Communication Data: When you communicate with other users on the Site, we collect information about your communications, such as the content of your messages, timestamps, and recipient information.
  • Payment Information: When you make or receive payments through the Site, we collect your payment information, such as your credit card number, billing address, and bank account information. This information is processed by our secure third-party payment processor.

1.2. Information We Collect Automatically:

  • Usage Data: We collect information about how you use the Site, such as the pages you visit, the features you use, and the links you click.
  • Device Information: We collect information about your device, such as your IP address, operating system, browser type, and device identifiers.
  • Location Information: We may collect your location information if you enable location services on your device.

2. How We Use Your Information

We use your information for the following purposes:

  • Provide and Improve the Site: To provide and improve the Site and its features, including account management, project posting, communication, and payment processing.
  • Process Payments: To process payments for services provided through the Site.
  • Communicate with You: To send you important information about your account, projects, and the Site, including updates, announcements, and support messages.
  • Personalize Your Experience: To personalize your experience on the Site, such as showing you relevant projects and recommendations.
  • Prevent Fraud and Abuse: To detect, prevent, and investigate fraudulent or abusive activities on the Site.
  • Comply with Legal Obligations: To comply with applicable laws and regulations.

3. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of GigGenius, our users, or others.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or online service is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have certain choices regarding your information:

  • Account Settings: You can access and update your account information, including your email address, password, and phone number, through your account settings.
  • Communication Preferences: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in any such email.
  • Cookies: You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

6. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and will notify you by email if the changes are material.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us